Shipping policy

At Vriksha, every piece is handcrafted and curated with care, often made-to-order by our artisan partners in India. We appreciate your patience as we bring these unique creations to your doorstep.

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📦 Processing Time

• Most items are made to order and take 2–4 weeks to reach us from our artisans.
• Some items may be in stock and ready to ship, in which case they will dispatch from our U.S. studio in 1–3 business days.
• You’ll find the estimated processing time mentioned on each product page whenever possible.

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🚚 Shipping Time (After Dispatch)

• We use reliable domestic carriers like USPS, UPS, or FedEx.
• Delivery within the U.S. usually takes 3–7 business days.

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🌍 Shipping Area

• Currently, we only ship within the United States.

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🛑 Preorders and Delays

• For items marked as Preorder, delivery timelines will be clearly mentioned on the product page.
• If any unexpected delays occur (e.g., customs, weather), we will inform you promptly.

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📬 Tracking

• You’ll receive a tracking number via email once your order ships.
• Please check your spam/junk folder if you don’t receive tracking info within a few days of dispatch.

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❗ Incorrect Address

• Please double-check your shipping address. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

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If you have any questions or need support, feel free to reach out to us at 📧 support@vriksha.us.

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